Law Firm Support as a Service (LFSaaS)
Our Support-as-a-Service model allows law firms to access senior advisory, programme, and delivery capability on demand.
We stay alongside the firm as initiatives progress, helping maintain momentum, adapt to change, and ensure decisions remain aligned to strategy.
LFaaS is used when firms want ongoing specialist support, without hiring permanently or engaging in a series of disconnected advisory projects.
Law Firm Use Case
Law Firm Support as a Service (LFSaaS)
Client Overview
A mid-sized law firm is navigating ongoing operational and technology change. The firm has already invested in a modern practice management system and is actively exploring AI-enabled tools to improve productivity, pricing insight, and service delivery.
While the partners recognise the need for specialist expertise across legal operations, technology adoption, and change management, they do not want to commit to a full-time senior hire. The volume and nature of work fluctuate, and a permanent role would be underutilised at times. Equally, the firm is wary of open-ended consultancy engagements that are costly, episodic, and lack continuity.
Challenge
The firm needs experienced, specialist support that feels internal - someone who understands the firm, its systems, and its people - but without the cost, risk, or rigidity of a permanent employee or long-term consulting programme.
Key challenges include:
Limited internal capacity to manage ongoing technology optimisation and AI adoption
Lack of a single point of accountability for operational improvement initiatives
Difficulty maintaining momentum once projects complete
Concern about escalating advisory costs without sustained value
Our Approach
Wycane is engaged under its Law Firm Support as a Service (LFaaS) model, operating as an extension of the firm’s internal team.
Rather than delivering a one-off project, Wycane provides retained, on-demand support across legal operations, technology, and transformation. We work closely with partners, practice leaders, and operational staff, embedding ourselves in the firm’s rhythm and priorities.
Support includes:
Ongoing legal operations and technology oversight
AI and automation adoption support, including use-case prioritisation and risk management
Vendor and platform optimisation to ensure tools are delivering expected value
Light-touch governance, reporting, and assurance
On-demand advisory input as issues or opportunities arise
The engagement is deliberately flexible - scaling up during periods of change and scaling back once initiatives stabilise.
Expected Outcome
The firm gains access to senior-level expertise without the commitment of a permanent hire and without repeated consultancy onboarding costs. Decision-making improves, technology investments are better utilised, and operational issues are addressed proactively rather than reactively.
Importantly, Wycane acts as a trusted internal capability, providing continuity, institutional knowledge, and practical support over time.
Probable Impact
The firm benefits from:
Predictable, controlled costs through a retainer-style model
Improved adoption and return on technology and AI investments
Reduced operational risk through ongoing oversight and assurance
Greater partner confidence that change initiatives are being managed effectively
A long-term support partner aligned to the firm’s evolving needs
Do You Have the Ongoing Support Your Firm Needs to Manage Change?
Senior legal operations, technology, and AI support - without hiring permanently or engaging open-ended consultants.
