Employee Reward and Recognition
Wycane designs employee reward and recognition solutions that enable leadership to connect directly with employees and embed values-led recognition across the organisation. The focus is on creating meaningful recognition that reinforces culture and belonging.
Services include workforce diagnostics, reward framework design, mobile-first platform solutions, governance and budget controls, and rollout support. Recognition is positioned as a strategic lever within the employee value proposition, contributing to improved retention, performance, and employee engagement.
Employee Reward and Recognition Solution
Case Study
Client Overview
A large trans-Tasman services organisation employing more than 5,000 people across Australia and New Zealand. The business had grown organically and through acquisition, resulting in a highly fragmented workforce, 13 payroll systems, and limited ability to engage frontline employees consistently.
Challenge
The organisation lacked a unifying way to engage and recognise its workforce. Many frontline employees worked on client sites, did not have email access, and often identified more strongly with clients than with their employer. Recognition was inconsistent, culture was transactional, and leadership had limited visibility or reach across the full workforce.
Our Approach
Led by Craig Grimshaw, a practical, human-centred reward and recognition solution was designed and delivered. Work included:
Conducting workforce and systems diagnostics to understand engagement gaps and cultural pain points.
Designing a mobile-first reward and recognition platform accessible to all staff, regardless of role or location.
Establishing tiered recognition mechanisms, from simple peer-to-peer “thank you” moments through to financial rewards.
Implementing clear budget controls, governance, and reporting to protect integrity and sustainability.
Supporting rollout with leadership messaging and manager capability uplift to embed recognition behaviours.
Expected Outcome
The organisation established a consistent, accessible way to recognise and engage all employees. Leadership gained a direct communication channel to the frontline, recognition became visible and values-led, and employees reported feeling acknowledged and connected to the organisation.
Probable Impact
Improved employee engagement and retention in high-turnover divisions.
Stronger sense of belonging and employer identity across client-based staff.
Reduced administrative burden through consolidation of fragmented reward initiatives.
Recognition became a core pillar of the organisation’s people and culture strategy.
